Where Patients Become Family

At Townsend Family Dental Center, our goal is to provide new and existing patients with the care and respect they deserve. Whether you need a routine teeth cleaning, dental implants, teeth bleaching, or anything in between, our incredible team will meet your needs while providing you with a comfortable, stress-free experience.

With cosmetic, preventive, and restorative dentistry services available to patients of all ages in Hinesville, GA, we are proud to offer accessible care you can be proud of.

Financial Policy

For protection of both the patient and the clinician, we ask our patients to follow a treatment plan that is agreed on by both parties.

Our office will:

Estimate your insurance benefits as best we can
File your insurance
Accept payment from your insurance provider as a courtesy to you

If you have dental insurance, we ask that the deductible be met on the first visit. After paying the deductible there is usually a co-pay that will also be required with each remaining visit. The co-pay must be paid when treatment is received.

After your insurance company sends in payment, you will be billed for any balance remaining on your account. Any accounts that are delinquent are subject to be turned over to our collection agency and the credit bureau. The patient/guardian will be held responsible for any incurring cost, such as court cost, collections, or attorney fees.

Accepted Payment Options

Cash

visa, mastercard, discover Townsend Family Dental Center in Hinesville, GA

Appointment Policies

Once an appointment has been scheduled, this time has been reserved exclusively for you. If, for some reason, you aren’t able to keep your appointment, please call our office to reschedule. Please know that 24 hours of advance notice is greatly appreciated.

Please note that children under the age of 18 must be accompanied by a consenting adult during their appointment.

Call or Schedule Online Today!

Call 912-877-6453

Schedule online!

Frequently Asked Questions

What should I know before my first dental appointment?

When you schedule your first visit, we’ll reserve that time exclusively for you. Please arrive a bit early to fill out any paperwork. Children under 18 must be accompanied by a consenting adult. If you need to reschedule, a 24‑hour notice is greatly appreciated so we can accommodate all patients.

Do you treat children and are they required to be accompanied?

Absolutely—we see patients of all ages. However, any patient under 18 must be accompanied by a consenting adult during their appointment to ensure a smooth and supportive experience.

What do patients appreciate most about working with you?

Our patients consistently highlight our thorough, unhurried care and friendly, professional staff. For example, one patient shared: “My dental hygienist…made me feel comfortable and well taken care of during the dental cleaning.” Another said: “Best experience I’ve ever had at a dentist office. They really care about their patients and take time with you.”

What is your financial policy and how is insurance handled?

We estimate your insurance benefits, file your claim, and accept payment for you as a courtesy. On your first visit, you’ll need to meet your deductible and pay any copayments at the time of treatment. If your insurance payment doesn’t fully cover the treatment, we’ll bill you for the remaining balance. Please note: any delinquent accounts may be referred to a collections agency, and associated costs could be your responsibility.

How do I reschedule or cancel an appointment?

Simply call our office at least 24 hours in advance to cancel or reschedule. This helps us manage our schedule efficiently and keeps things convenient for all our patients.

How do I schedule a routine cleaning or appointment?

You can call us at 912‑877‑6453 or use our online scheduling tool to book your appointment at your convenience.

Reviews

“I cannot say enough of good things about Townsend Family Dental. Dr. Townsend is always so nice every time, as well as the rest of the staff. Also, they are extremely thorough with their work. I’ve never felt like they are rushing the appointment. They always make sure that they do it right the first time.”

– Denise Y.

“I visited this dental office for the first time on Friday. At the age of 42, I have to say this was my best experience ever. My dental hygienist, Brianna, was wonderful. I felt comfortable and well taken care of during the dental cleaning. I would give a million stars if I could.”

– Cassandra C.

“Very friendly and professional. Office was meticulously maintained and everything went just as promised. I will definitely be coming back for all of my future dental appointments.”

– Kenneth O.

“Best experience I’ve ever had at a dentist office. They really care about their patients and take time with you. I love this place and highly recommend.”

– Alicia K.

“Incredible experience. Everyone was very nice and the hygienist was very patient and friendly. Definitely recommend this place. 10/10.”

– Tanairy G.

“The BEST dental care in Hinesville!! They are patient, kind, compassionate, and have the best customer service ever! Keep up the great work!.”

– Caitlin A.

For more information contact us at 912-877-6453 today!